Paige Lund
Newly minted general manager at JW Marriott Scottsdale Camelback Inn
How did you get your start in the hospitality field? My first job was a bus girl at a Country Kitchen in Mound, Minn. I worked there from age 13 all the way through college. I fell in love with serving others and making them smile for the short time they were there. We had many regulars, and I loved getting to know them and making friends over time. I enjoyed the pace, the variety in each day and simply taking care and hosting others. Due to this experience, I decided to major in Hotel and Restaurant Management as I dreamed of owning my own restaurant.
Why do you think you have been so successful in your career? First and foremost, due to the grace of God. Secondly, because I found something I absolutely love. Third, I had some pretty amazing role models (my parents) who taught me the value of hard work, giving everything your very best, surrounding yourself with people better than you, service and an attitude of gratitude. Lastly, I have been very fortunate to have had many leaders who have believed in me and, as a result, trusted me with great opportunities. I never wanted to let them down.
Congrats on your new role! What do you think is the key to getting more women in leadership roles in hospitality management as well as across the board? Thank you! I think women simply need to trust themselves and go for it. We tend to wait until “we are ready” or until “we know everything” when, really, there is no such thing. We are never really ready, and we will never know everything. Women truly are great leaders but we must have confidence. In my opinion, leadership is primarily instinct and emotional awareness—both qualities that come naturally to women.
What do you envision for Camelback Inn? Camelback Inn has received a lot of renovations over the past few years. I look forward to finishing the rest of the renovations and bringing this historic and iconic resort into the 21st century all the while honoring its great history and passion for service. This resort represents so much to so many and I look forward to leading its next chapter as we attract a new generation of customers.
In what ways do you give back to the community? Giving back is a true passion of mine. Whether it be professionally through serving on boards, mentoring students and young leaders or offering the hotel or resort I lead for good use within the community or personally through tithing, adopting families, serving on boards or volunteering. My mom and dad taught me at an early age the value of serving and, when service is in my life, I am centered and at peace.
What influence do you hope to have on the Valley? To inspire gratitude, courage and, above all else, love in all the leaders that I serve.
What are some of your free-time passions? No. 1 is being with my husband Clark and my two beautiful daughters, Allyson and Abigayle. Traveling as a family and experiencing new places is at the top of the list. I also enjoy serving, watching movies, leadership books and seminars and connecting with family and friends.
