Events: Arizona - Phoenix - Scottsdale

This event is held in-person at 1010 E. Missouri Ave, Phoenix, AZ 85014 or virtually.

8 a.m. to 8:30 a.m. Networking and Breakfast

8:30 a.m. to 9 a.m. How do BBB Customer Reviews Work | Presented by Jasmine Hill from BBB

9 a.m. to 10 a.m. The New Normal of Reviews: How the Pandemic Has Forever Changed the Way Your Customers Evaluate Your Products and Services by Lynn Ruby

10 a.m. to 10:15 a.m. BBB Customer Review Tools to Help Your Business | Presented by Kelsey Rainey from BBB

About our speakers:

Jasmine Hill serves as our Operations Engagement Lead with BBB. Her experience includes marketplace interactions with both consumers and businesses as well as educating the public with consumer tips. She is a second-generation Phoenician and her favorite color is baby blue.

Lynn Ruby is the CEO and Founder of the Ruby Marketing Agency. She is a polished and knowledgeable marketing consultant, presenter, teacher, and trainer having spoken for over 1,000 groups and thousands of attendees. Lynn understands both the emotional and technical sides of marketing and can help you understand how best to use social, websites, email, video and other online platforms to grow your business.

Kelsey Rainey has been with Better Business Bureau for over 7 years and can't imagine being anywhere else. She is the Community Marketing Executive and enjoys working with businesses by helping them grow. She's married and a working mom of two young boys.